Personal
Corporate

Personal

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Save time managing your account, so you can spend more time living your life.

  • View your statement activity.
  • Activate your account and add an authorized user.
  • Receive alerts from your email or mobile device.
  • Pay your bill.
  • Transfer balances from higher interest accounts
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E-mail

Secure Account Inquires

You are already using Access My Card Online Banking, send us a secure electronic message to inquire about your account. This will allow you to request changes to your account or receive answers to questions about your account, while insuring the confidentiality of your account information.

General Inquires

Send us your general questions about managing your accounts, products and services, or simply provide your general suggestions and feedback. Be sure to include your Email address or telephone number so we can respond.

We strongly advise that you do not send sensitive personal information such as account numbers or social security numbers via e-mail, as e-mail communications are not secure.

Phone  
Customer Service Center
Monday - Friday, 7 a.m. to 1 a.m. EST
Saturday & Sunday, 7 a.m. to midnight EST
1-888-631-7106
Outside the US 203-551-3070
 
Customer Service for Lost or Stolen Cards 1-800-443-0164 (24 hours a day/7 days a week)
Outside the US 636-722-7111

Mail  
Customer Service Center RBS Customer Service Department
PO Box 7092
Bridgeport, CT 06601
 
Payments PO Box 42010
Providence, RI 02940

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Corporate

E-mail

General Inquires

Send us your general questions about products and services or simply provide your general suggestions and feedback. Be sure to include your Email address or telephone number so we can respond.
We strongly advise that you do not send sensitive personal information such as account numbers or social security numbers via e-mail, as e-mail communications are not secure.

Phone  
Customer Service Center
24 hours a day/7 days a week
1-888-951-2600
Outside the US 203-551-2573
 
Customer Service for Lost or Stolen Cards 1-800-443-0164 (24 hours a day/7 days a week)
Outside the US 636-722-7111

Mail  
Customer Service Center Commercial Card
PO Box 18290
Bridgeport, CT 06601-8290
 
Payments PO Box 9665
Providence, RI 02940-9665

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