Here you will find the answers
to the most frequently asked questions about your card.
there an annual fee for the card?
You won’t be charged an annual fee for the RBS Platinum MasterCard®.
Platinum benefits do I get?
A. The purchases you make with your card have Extended Warranty Coverage which doubles the protection on most manufacturers' warranties up to one year. Plus, you get Price Protection, Identity Theft Resolution Services, travel accident insurance protection and an optional year-end account summary statement. For more information, click
it safe to use the card online?
We provide you with multiple layers of purchase protection.
From personal passwords to $0 liability on unauthorized purchases,
you are protected every time you shop online.
I manage my account online?
in Online Account Access. You can see recent and past
statements, pay your credit card bill, check balances and
more online. Enrollment is free.
Q. How can I make balance transfers with my card?
A. You can call customer service at 1-800-747-8155 to process a balance transfer.
Q. Where is my card accepted?
can use your card at millions of MasterCard® locations worldwide – including online. No card is accepted
in more places.
if I ever have a question or concern about my card?
contact the Customer Service Department at 1-800-747-8155, Monday
through Friday from 7 a.m. to 1 a.m. EST or Saturday and Sunday
from 7 a.m. to midnight EST.